The following Policies are designed to ensure your understanding of the use of this website and your purchase of any ticket listed on this Site. This Site is owned by Ticket Linc (PTY) LTD. By using or visiting this Site, or purchasing tickets listed on this Site, you expressly agree to abide and be bound by and follow these Terms as well as all applicable laws, ordinances and regulations in Botswana. You represent that you are legally able to enter into this binding contract and if you are under 18, that you are purchasing tickets under the supervision of a parent or guardian.
The Terms include the following provisions:
We are a Service Provider to promoters and event owners. Ticket Linc is platform that provides service to event owners and ticket buyers. These services include, but are not limited to: (i) processing orders, (ii) verifying order details and confirming validity of payment information, (iii) charging your credit or debit card, and (iv) coordinating the delivery of purchased tickets.
When you find desirable tickets and wish to purchase them, you fill out and submit the information requested on the Site, which constitutes an order. This order is an offer to purchase the tickets from the seller. Upon the submission of the order, a hold will be placed on your credit or debit card for the funds necessary to purchase these tickets. You will receive an email sent to the address you provided us promptly after you place your order. It is your responsibility to provide a valid email address, and to confirm all information contained in your order submission. Neither of these actions complete the sale. By placing an order, you authorize Service Provider to charge your method of payment for the total order amount, including all fees and charges. A large number of ticket resellers list their tickets on the Site, and all ticket listings, locations, descriptions, and pricing are provided by the ticket sellers. Ticket Linc does not guarantee the accuracy of any information provided by ticket sellers presented on the Site, and we are not responsible for errors within the inventory listed for sale. It is the purchaser's responsibility to verify any possible inconsistency or discrepancy in the ticket location.
Due to the large volume of ticket sellers listing tickets, locations, descriptions and pricing of similar or equal tickets may vary.
The Buyer Guarantee means that your transaction will be safe and secure on this platform.
All sales are final. If an event is canceled the event organizer will be the sole decider of the refund. Ticket Linc only holds 25% of the event funds. Ticket Linc will refund the purchase price or will issue a credit for use on a future purchase, as determined in our sole discretion by us. If you cannot attend an event or attended the event and were not happy, only the event organizer can refund. To qualify for compensation if there is an agreement for refund, you must return your tickets as soon as possible, but within seven (7) business days after you receive notice offering you compensation. No compensation will be given without the original tickets. Postponed or rescheduled events will not be compensated. We, in our sole discretion, will determine when an event is cancelled.
Event date, times, venue and subject matter may change. We are not always notified of such changes. It is your responsibility to monitor the event and to confirm any changes to the event with the entity putting on the event. In certain instances, a venue, promoter, or any entity putting on the event will require a ticket holder to relocate his or her seat or otherwise change the seating configuration in a manner beyond our control. We shall not be held responsible for any such change and will not be obligated to provide a refund or any other compensation in the event such a change occurs.
Always take your ID or Passport to the venue with the ticket for scanning purposes. If you have difficulty getting into an event using the ticket you purchased from Us, you are required to contact our Customer Service Department at +267 72 566 353 immediately for assistance. If the problem is not resolved, it is your responsibility to obtain proof from the venue of denied entry. Upon receipt of valid proof that the tickets purchased through the Site failed to provide you entry, or if We otherwise determine in our sole discretion that the ticket was invalid, your sole remedy will be to receive compensation for the cost of the ticket.
Please keep your tickets in a safe place. We are not responsible for lost, stolen, damaged or destroyed tickets and are under no obligation, and, in many instances, are not able, to replace the tickets. Please note that direct sunlight or heat can damage certain types of tickets.
As a buyer, you grant Service Provider permission to charge your credit or debit card for the purchase of tickets in the full amount of your order. Visa, Mastercard, Discover, American Express and PayPal are valid payment methods for purchasing tickets.
You agree to abide by all rules and policies of the venue, promoter and anyone else responsible for putting on the event. Should you fail to abide by those rules and policies, you shall be subject to all applicable penalties, including denial of admission to or removal from the event, restriction of future rights to access the venue, fines, and legal or other expenses associated therewith.
We prohibit the use of the Site for any unlawful conduct. All users must comply with all local and international laws, ordinances and regulations. By using this Site, you agree not to use any false personal information or use an invalid or unauthorized credit or debit card. You agree not to use or permit anyone to use information provided through the Site for any unlawful or unauthorized purpose.